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What is the All Digital Club?

Moflix has identified the 10 Common traits of the best All Digital Telco-in-an-App experience from telecommunications operators around the world who have pioneered the future of Telco offerings.

 

All Digital Club

We have identified a growing group of innovators have all taken the first-mover advantage of disrupting their markets with a reimagined telco experience based on 10 common characteristics:

1.  Every aspect of the customer lifecycle is managed in the app 

2.  Digital onboarding and service activation in the app 

3.  Identity validation and KYC carried out in the app 

4.  Subscription and Account Management in the app, with user control of all key actions 

5.  User support via the app with chat as the primary interface

6.  Simple subscription pricing models based on a simplified product catalogue with no hidden costs 

7.  Support for modern payment methods (e.g. credit cards, Apple Pay, Google Pay, and local digital payment providers) 

8.  Very little to zero dependency on legacy retail stores or contact centres 

9.  No prepaid vouchers. No postpaid bills. No revenue risk. No surprises. 

10.  Always-on organic engagement and monetization opportunities through the app

The Future is All Digital

Here at Moflix we specialise in helping operators go all in on All Digital, and our customers Swype and NiceMobil are already recognised success stories.

We help Telco business leaders succeed in disrupting their markets without disrupting existing IT operations. You don’t have to build an expensive team, or wait over a year to go live - in fact, we will launch your All Digital proposition within 100 days so you can see the business impact on your KPIs in the next quarter.