Moflix and NiceMobil have won the "Digital UX MVNO/Sub-brand of the Year" award. This award recognises an MVNO or sub-brand that has succeeded in leveraging digital technologies (front-end or back-end) to improve customer experience and resulted in better UX and lower customer churn. Reliability of solution, level of innovation and relevant case studies were among the things that the judges considered that NiceMobil exceeded expectations for.
Steven Stewart, Moflix Chief Marketing Officer said, "Our collaboration to create Ice Norway's all digital brand NiceMobil has proven to be successful not only for their business, but also in truly delighting their customers (validated with industry shattering high NPS scores).
"Together, we've delivered multiple customer-centric Telecom industry firsts that deliver on the digital promise in record time, so it's gratifying to have an esteemed group of respected industry judges recognize the value and innovation we are bringing with our Moflix TelcoTech Platform.
We are proud of NiceMobil who continue to defy expectations by bringing Norwegian connectivity both the Highest Quality as well as the Lowest Cost."