It is not a secret that the current COVID-19 pandemic is accelerating significantly the digital transformation of many businesses. What was planned to be implemented in one-to..
Consumer demands are constantly evolving. With the advancement of technology, these demands are increasingly focused on speed, digitalization, convenience, and accessibility. This..
The digital transformation is a profound process, which is being adopted by companies of all sizes to potentiate the opportunities brought by new technologies such as cloud..
The HubSpot defines Customer experience “as the impression you leave with your customer, resulting in how they think of your brand, across every stage of the customer journey”
